Careers apart from Programming in the IT industry – II

In general, there is a belief that if a person has limited technical or programming skills there are no jobs for that person in the IT industry.

To break away from that myth, in continuation of my last article, where I had discussed about 5 job roles that of Business Analyst, Project/ Program Manager, Graphic Designer, User Experience (UX) / User Interface (UI ) Specialist and System Administrators, in this article, I shall be discussing 5 more such job roles, which people with limited technical skills can avail in the IT industry.

Technical Writing

If your talents lie in crafting concise, useful prose instead of in crafting apps or databases, technical writing may be a great career path for you. Programs, websites, scripts, and nearly every other type of product need extensive documentation.

It can be instructions for users, requirements for developers, press releases, technical reports, specifications, or a wide range of other types of documents.

To be an effective technical writer, it’s beneficial to have an understanding of the sort of thing that you’re writing about, whether it’s an app or a series of steps involved in developing a product. Being concise, descriptive, and well-organized are also very useful writing skills to have in this field.

Software Testing

This job entails putting programs through a variety of tests to catch bugs and determine whether the software meets specifications or requirements. Some software testing is automated, but there’s still a lot of value in hiring people to test it manually: machines can’t gauge how enjoyable the user experience is, only actual users can!

Testers should be able to work with developers and explain what parts of the program worked and didn’t work for them, but they don’t necessarily need to be well-versed in programming terminology.

Marketing / Sales

When it comes down to it, almost every tech company’s goal — like companies in any other field — is to make money, which means they need to sell products. And that means that people who have the skills to market and sell those products are in high demand. What sets marketing and sales in the tech world apart from many other fields is that companies are often in tune with up-and-coming methods of marketing and advertising, and this can be appealing to many people who want to work in tech without programming.

For example, search engine optimisation, search engine marketing, pay-per-click advertising, content marketing and in recent times social media marketing have all emerged as important fields, within marketing and advertising, that tech companies are likely to be hiring for. Some of them require more technical knowledge than others, but they all benefit from having a good understanding of the technology that the company is selling.

Product Manager

The Product Manager is an important organisational role and is responsible for the strategy, roadmap, and feature definition for that product or product line. The position may also include marketing, forecasting, and profit and loss (P&L) responsibilities. The product manager is the person responsible for defining the ‘why’, ‘what,’ and ‘when’ of the product that the engineering team will build. They are the CEO of their product — which means they lead cross-functional teams from a product’s conception through to its launch.


Technical Support

This job role entails – helping people use software, answering questions, manning phones. Technical support can be internal (within a large organization, helping coworkers) or external (helping customers). In many cases, soft skills like communication and problem-solving are much more important for tech support specialists than hard technical knowledge.

Just because you don’t like coding doesn’t mean you can’t have a job in the tech sector and be involved in all the cool projects that entails — these 10 job roles (5 in this article and 5 other from my last article), as well as many others, are open to you if you’re willing to work hard and prove yourself. As previously mentioned, having at least a basic understanding of the principles of programming can be very helpful, but for most of these jobs, you won’t need to know more than the basics.

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